Bitjem USD Global - USD
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BitJem Activation Guide
Create an Account 1) Visit www.bitjem.com and click the 'Log In' button in the top right corner 2) Toggle to 'Register New' and enter your email address and create a password. 3) To verify your email address, check your inbox for a verification code, enter it where prompted, and press 'Confirm Email Address'. 4) Enter your country and phone number. 5) Your account is now created.
Verify your Identity 1) Log into your account. 2) To verify your identity, you start by redeeming a BitJem. Click the 'Redeem' option in the menu on the left side. 3) Enter your BitJem code and PIN and press the 'Redeem' button. 4) A notification at the top of the screen will appear to verify your identity. Click the button that says 'Let's Start'. 5) Read and accept the terms of use. 6) Enter your personal details including your address, date-of-birth, and SSN. Make sure the information you enter matches exactly the details on your form of ID. 7) Choose a form of identification, either a passport or driver's license, and upload a clear picture that captures all four corners of the ID. The picture must be in the format of a JPG or JPEG. Press 'Next'. Please note that because of local laws, users from New York and Texas are not allowed to use BitJem. 8) You are now verified. Approval should not take long and the Bitcoin should appear in your crypto wallet. If you don't see it, wait a little and refresh the browser.
Redeem BitJem for Crypto 1) Once logged-in to your BitJem account, press the 'Redeem' menu option on the left side. 2) Enter your Code and PIN. 3) Press 'Redeem' and after a few moments, the Bitcoin will appear in your wallet.
Support/Help 1) If you need help, press the question mark icon in the bottom right corner. 2) Press the 'Open New Ticket' button and enter your message. 3) Check back at https://staging.bitjem.com/tickets for updates on your tickets. from the BitJem support team and 4) You can also email help@bitjem.com.
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